Guide Last updated: May 2026

How to Set Up Call Forwarding in India, Jio, Airtel, Vodafone (2026)

All USSD codes, step-by-step setup for every major Indian carrier, plus how to connect Katch AI voicemail in 60 seconds.

Quick Answer

To set up call forwarding in India: Jio, dial **67*[number]# when busy or **61*[number]# when no answer. Airtel, same codes or use the Airtel Thanks app. Vodafone/Vi, same codes. Cancel all: ##002#. Replace [number] with your Katch AI number from the app.

India Carrier Coverage

  • Jio: 471 million subscribers (40.1% market share) [TRAI, Q3 2024]
  • Airtel: 381 million subscribers (32.5% market share) [TRAI, Q3 2024]
  • Vodafone Vi: 213 million subscribers (18.2% market share) [TRAI, Q3 2024]
  • All 3 carriers support conditional call forwarding via USSD at no additional charge on standard prepaid and postpaid plans.

Types of Call Forwarding in India

There are 4 types of call forwarding. For using Katch, set up when busy and when no answer, your phone still rings first, and Katch only answers if you don't pick up.

Type
USSD Code
When to Use
When busy
**67*[num]#
Phone on another call
When no answer
**61*[num]#
You don't pick up in time
When not reachable
**62*[num]#
Phone off / no signal
All calls
**21*[num]#
Route everything (use with care)
Cancel all
##002#
Remove all forwarding

Jio Call Forwarding Setup

  1. 1Open your phone dialer app
  2. 2Dial the code below and press the call button
  3. 3Wait for the Jio confirmation SMS: "Call Forwarding Activated"
  4. 4Repeat for "when no answer" forwarding
  5. 5Test: ask someone to call while your phone is busy, Katch should answer

Forward when busy

**67*+[KATCH NUMBER]#

Forward when no answer

**61*+[KATCH NUMBER]#

Cancel all forwarding

##002#

📱 MyJio App Alternative

Open MyJio → More → Account Settings → Call Settings → Call Forwarding

Not working?

Try restarting your phone after setting. If forwarding to an international number, include the country code prefix (e.g. +91 or +1).

Airtel Call Forwarding Setup

  1. 1Open your phone dialer
  2. 2Dial the code below and press call
  3. 3Wait for confirmation message
  4. 4Repeat for "when no answer"

Forward when busy

**67*+[KATCH NUMBER]#

Forward when no answer

**61*+[KATCH NUMBER]#

Cancel all forwarding

##002#

📱 Airtel Thanks App Alternative

Open Airtel Thanks → ☰ Menu → My Account → Call Settings → Call Forwarding

Vodafone Vi Call Forwarding Setup

Forward when busy

**67*+[KATCH NUMBER]#

Forward when no answer

**61*+[KATCH NUMBER]#

Cancel all forwarding

##002#

📱 Vi App Alternative

Open Vi App → Profile → Call → Call Divert

BSNL Call Forwarding

Same USSD codes apply on BSNL. If USSD doesn't work in your circle, contact BSNL customer care at 1800-180-1503.

Forward when busy

**67*+[KATCH NUMBER]#

Cancel all

##002#

Connecting Call Forwarding to Katch AI

  1. 1Download Katch on Android or iOS
  2. 2Sign up with your Indian phone number
  3. 3Get your unique Katch forwarding number from the app
  4. 4Replace [KATCH NUMBER] in the codes above with your actual Katch number
  5. 5Test: ask someone to call while you're busy, you'll receive a summary instantly
Get My Katch Number, Free →

How to Check and Cancel Call Forwarding

Check if active: Dial *#67# on most carriers to see if conditional (when busy) forwarding is active.

Cancel all forwarding: Dial ##002# to remove all forwarding on Jio, Airtel, or Vodafone Vi.

Your regular calls are completely unaffected, forwarding only activates when you're busy or don't answer.

Does Call Forwarding Cost Money in India?

Conditional call forwarding (when busy or no answer) is free on Jio, Airtel, Vodafone Vi, and BSNL. Unconditional forwarding (all calls) may have carrier charges, check with your carrier before enabling. Call forwarding does not consume your data pack.

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Frequently Asked Questions

Dial **67*[number]# to forward when busy and **61*[number]# when no answer. To forward all calls: **21*[number]#. To cancel everything: ##002#. Replace [number] with your Katch number from the app.
Dial **67*[number]# (when busy) or **61*[number]# (when no answer). You can also use the Airtel Thanks app: Menu → Account Settings → Calls → Call Forwarding.
Vodafone Vi uses **67*[number]# for when busy and **61*[number]# for when no answer. Cancel all with ##002#.
Yes, use **67*[number]# and **61*[number]#. This way your phone rings first, and only routes to Katch if you don't pick up. Your regular call experience is unchanged.
Dial ##002# to cancel all call forwarding on Jio, Airtel, and Vodafone Vi. To cancel only when-busy forwarding, dial ##67#.
Conditional forwarding (when busy or no answer) is free on Jio, Airtel, Vodafone Vi, and BSNL. Unconditional forwarding (all calls) may have carrier charges. Call forwarding does not consume your data pack.
Dial *#67# to check conditional forwarding status on most carriers. Or simply ask a friend to call you while you're on another call, if Katch answers, forwarding is active.