How do I set up call forwarding on Airtel for Katch?

From your Airtel phone, dial **67*[Katch number]# to forward when busy and **61*[Katch number]# when there's no answer. You can also use the Airtel Thanks app: Menu > Account Settings > Calls > Call Forwarding.

Can I customize the greeting for my specialty?

Yes, in the Katch app, you configure your name (e.g. Dr. Sharma), your specialty, and any custom instructions. Katch uses this to greet callers and ask the right follow-up questions for your clinic.

For Doctors on Airtel

Your AI Medical Receptionist.
Set Up on Airtel in 60 Seconds.

A missed call from a new patient is a missed ₹5,000 consultation. Katch answers every call you miss, asks callers their name and reason for visiting, and sends you an instant summary.

Get Early Access. Free. →

100% free during beta • Android & iOS

Quick Answer

Katch is an AI call screening app for doctors. When you're with a patient and can't answer, Katch answers your missed calls, asks callers their name, reason for visit, and urgency, then sends you an instant text summary. No receptionist needed. Works on Jio, Airtel, Vodafone. Free during beta.

Healthcare & Missed Calls in India

1.3 million registered allopathic doctors in India as of 2024, with over 65% in private practice. [National Medical Commission, 2024]
Fewer than 35% of private clinics in India have a dedicated receptionist for call management. [IMA Practice Management Survey, 2023]
A single missed new patient inquiry represents ₹3,000–8,000 in lost consultation revenue depending on specialty. [Based on IMA consultation fee guidelines, 2024]

The Missed Patient Call Problem

₹84,000

illustrative Airtel call-forwarding gap from 2 missed consults/month

2 missed consults/month × ₹3,500 lower-end private-clinic fee × 12 months [IMA consultation fee range, 2024; illustrative estimate]

🔔

Patients call during consultations, your phone is busy, they reach voicemail, they say "hello… hello…" and hang up.

📵

Indian callers don't leave voicemails, they call again, or they book with the next doctor they find.

👥

You lose the patient permanently, by the time you call back, they've already booked elsewhere.

What Katch Says to Your Patients

While you're in a consultation, Katch handles every call professionally.

🤖

Katch AI

Active call

LIVE

Dr. Sharma's clinic, how can I help you today?

I need to book an appointment for my mother.

Of course, is this for a new consultation or a follow-up visit?

New consultation. She's been having chest pain.

I'll flag this as urgent for Dr. Sharma. Can I take a callback number?

Summary sent to you →

📞 Appointment request, new patient, urgent (chest pain). Callback: +91 98xxx xxxxx

60-Second Setup for Your Clinic

1️⃣

Get Your Katch Number

2️⃣

Forward Busy Calls

From your Airtel phone, dial **67*[Katch number]#

3️⃣

Forward No-Answer Calls

Dial **61*[Katch number]# on your Airtel number

4️⃣

Or Use Airtel Thanks

Menu → Account Settings → Calls → Call Forwarding

Full Airtel setup guide →

Katch vs Hiring a Receptionist

Feature

Receptionist

Katch

Available 24/7

✓

Handles simultaneous calls

✓

Monthly cost

₹15,000–25,000

₹0 (free beta)

Sends written summary

✓

Works during consultations

✓

Never sick or on leave

✓

Calculate your missed revenue →

Early Access

Start recovering an illustrative ₹84,000/year
on missed Airtel patient calls.

Free during beta. Android & iOS.

No spam. Unsubscribe anytime. Your data is never sold.

🎉

You're on the list!

We'll text you the moment Katch launches. Tell a colleague?

Frequently Asked Questions

Will patients trust an AI assistant?

Yes, Katch introduces itself as an AI assistant for your clinic, not a robot. Patients experience a natural, professional conversation. Katch asks their name, reason for visit, and urgency, the same questions a receptionist would ask.

Can Katch collect patient name and reason for visit?

Yes. Katch is configured with your clinic details and asks every caller their name, reason for the appointment (new consultation or follow-up), urgency, and preferred callback number. You receive all this in the instant summary.

Does it work while I'm in a consultation?

Yes, that's exactly when Katch is most useful. Set up call forwarding so calls route to Katch when your phone is busy. During consultations, Katch handles all incoming calls and sends you summaries to review between patients.

How do I set up call forwarding on Airtel?

From your Airtel phone, dial **67*[Katch number]# to forward when busy and **61*[Katch number]# when no answer. Or use the Airtel Thanks app: Menu → Account Settings → Calls → Call Forwarding. See our Full Airtel setup guide →

What does Katch say if there's a medical emergency?

Katch can be configured to say: "For medical emergencies, please call 112 or visit your nearest hospital immediately." It also flags any caller who mentions emergency, urgent, or critical as high urgency in your summary.

Is patient data secure?

Yes. Call summaries and transcripts are stored securely and only accessible to you. Katch does not share caller information with third parties. You can delete your data at any time.

Your AI Medical Receptionist. Set Up on Airtel in 60 Seconds.